At DubaionlineCart, we're delighted to announce that we now offer international shipping from Dubai! No matter where you are in the world, you can browse through our extensive collection of products and have your favourite items delivered right to your doorstep from Dubai. We are partnered with all brands in United Arab Emirates. If any product item isn’t listed on our platform, we still get you product quote and arrange shipment to your doorstep of your residing country.

We've partnered with leading global couriers to ensure reliable and timely delivery from Dubai. Our shipping rates are competitive and transparent, and we strive to keep your purchases safe and secure throughout their journey.

Enjoy the convenience and ease of shopping from home, knowing that DubaionlineCart is bringing the world closer to you. For more information about our international shipping policy, rates, and procedures, please reach us on sales@dubaionlinecart.ae. Please note that local customs and import charges might apply depending on your location.

Return Policy

At DubaionlineCart, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a hassle-free refund policy.

How to request a refund

In order to request a refund, please follow these simple steps:

Contact our customer service team within 14 days of receiving your order.

Provide a valid reason for the refund request.

Ensure that the item is in its original condition and packaging, with all tags and labels attached.

Include proof of purchase, such as order number or receipt.

Return the item to us within 30 days from the date of purchase

Eligibility for refunds

We offer refunds on most items, with a few exceptions:

All Electronics items.

Customized or personalized items.

Digital products such as e-books or software.

In addition, the following conditions must be met in order to be eligible for a refund:

The item must be unused and in the same condition that you received it.

It must also be in the original packaging.

Any free gifts or promotional items that came with the purchase must also be returned.

Processing refunds

Once we receive your returned item, our team will inspect it and notify you of the status of your refund. We aim to process refunds within 7 working days after receiving the returned item.

If your refund is approved, it will be processed back to your original form of payment. Please note that it may take a few days for the refund to appear on your statement, depending on your bank or credit card company.

Damaged or defective items

In the rare event that you receive a damaged or defective item, please contact us immediately and provide photos as proof. We will replace the item at no additional cost or offer a full refund, whichever you prefer.

Non-refundable fees

Please note that shipping and handling fees are non-refundable. In addition, any taxes or duties paid on the purchase will not be refunded.

Contact us

If you have any further questions about our refund policy, please don't hesitate to contact our customer service team at support@dubaionlinecart.ae

Payment Options for Dubai Online Cart

Dubai Online Cart offers convenient and secure payment options for customers to complete their online purchases. With a variety of payment methods, customers can choose the option that best suits their needs.

1. Credit/Debit Card

Customers can pay using major credit or debit cards such as Visa, Mastercard, American Express, and Discover. This option is available for both local and international customers.

2. Cash on Delivery (COD)

For those who prefer to pay in cash, Dubai Online Cart offers the COD option for local customers in Dubai. Customers can pay for their order upon delivery of the product, making it a convenient and hassle-free payment method.

3. Net Banking

Dubai Online Cart also accepts payments through net banking, allowing customers to transfer funds directly from their bank account. This option is available for selected banks and ensures a quick and secure payment process.

4. Mobile Wallets

Customers can also make payments using popular mobile wallets such as Apple Pay, Google Pay, or Samsung Pay. With the rise of digital payment systems, this option offers convenience and ease for customers.